Right choice for New Car Service
Were you aware that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking for bargains in the end of year car sales or have a new years resolution to have your new car serviced? Here is some sound advice from Port Kennedy Automotive Service in Port Kennedy.
Getting a new car is one of the most substantial investments you will likely make, so the smart approach is to make sure to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware that you are able to choose who will service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers are not able to force you to bring a new vehicle back to the dealer you bought it from for service or repairs. Provided the work is overseen to the manfufacturers specifications by a properly qualified person and uses only quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Port Kennedy Automotive Service mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Port Kennedy Automotive Service mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Port Kennedy Automotive Service will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the differences between manufacturer, statutory and extended warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So watch out for new car dealers who try to push the addition of “express” or “extended” warranties, often for free, at the point of sale. Often these ‘supplementary’ warranties may include quite prohibitive restrictions or provisions, often in a way that is not immediately understood. Many times these deals provide no significant additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such deals are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how long the drive will be to get your car serviced or extended waiting times due to fewer available servioce locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:00 am to 5:00 pm